A list of our most frequently asked questions and answers.
- My applications License will expire soon or has already expired, what should I do?
- How do I create a backup of my applications database?
- I keep getting logged out, what is happening?
- How do I clear my browser's cache and cookies?
- Why can't I log into the application?
- How can I check which version of the application I have?
- How can I Issue a Routine that is not Due?
- Why doesn’t my Routine show on the Work Screen?
- My certificates do not display correctly, what can I do?
- How can I print Historical Certifications, Deviations Reports and Labels?
- When I log in, I don't see all Instruments and Work Orders, why is that?
- Why am I not seeing the Preview of a certificate during a Work order? See all 8 articles
- What is the Routine's Next Date Update used for?
- How do I set Deviation email recipients?
- How do I edit a Routine that is in cycle?
- Service Status', what do they mean?
- Does the application support custom Certificates and Reports?
- How can I set up a Routine Template which I can re-use? See all 7 articles
- ★ How can I increase the File Size limit for uploads?
- How can I set a default Next Date Update for my Routines?
- How can I configure the application to not allow the use of Overdue Reference equipment?
- How do I log a user out of the application and when would I need to?
- How do I set up the application to use my own Email Server?
- How do I change my password? See all 10 articles