How can I increase the File Size limit for uploads?

Q: How can I increase the File Size limit for uploads?

A: The default File Size limit for uploads can be configured using the web.config file of the application.

If your application is a hosted by us, please submit a Support Request here and we can make this change for you.

If you host your own application then to get started we will need to find and open the web.config file of your application. The web.config file can be found in your applications root directory which would usually be located here:

C:\inetpub\wwwroot\[Your Application Alias]

  1. Next we will open this file in a text editor like Notepad
  2. Now that's done, go ahead and scroll through the web.config and find the following entry
  3. Next, go ahead and edit the maxRequestLength value between the double-quotes ("") to your required file size limit in bytes
  4. Now that you have the new value set, simply save the web.config file

Now the next time a user logs into the system, the updated file size will be take affect.

Please note that when updating the web.config file the application will restart and any users using the system at the time will be logged out. 

Still having some troubles or have a question? Submit a Support Request here.

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